Privacy Policy for Zestiny Shop
Effective Date: December 23, 2024
At Zestiny Shop, we are committed to protecting your privacy and ensuring a safe and secure online shopping experience. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our e-commerce site, make a purchase, or interact with us in any other way.
By using our website and services, you consent to the collection and use of your information in accordance with this Privacy Policy.
- Information We Collect
- Personal Information
- Name
- Email address
- Mailing address
- Phone number
- Payment information (credit card or other payment method details)
- Shipping and billing addresses
- Non-Personal Information
- Device information (browser type, operating system, device type)
- IP address
- Website usage data (pages viewed, time spent on the site)
- Location data (if you have enabled location services)
- Personal Information
Privacy Policy for Zestiny Farm
Effective Date: January 22, 2025
Who We Are
Zestiny Farm operates the website https://zestinyfarm.aaronknightdev.com. We are dedicated to providing fresh farm produce and delivering high-quality products directly to our customers. Zestiny Farm is located at:
Zestiny Farm
138 George Downs Drive, Central Mangrove, NSW 2250
Email: [email protected]
Phone: (02) 4325-1900
What Personal Data We Collect and Why
1. Personal Information
We collect the following personal data:
- Name
- Email address
- Billing and shipping addresses
- Phone number
- Payment information (e.g., credit card details, PayPal information)
- Account preferences and purchase history
Why we collect this data:
- To process and fulfill your orders.
- To provide customer support.
- To improve our services and offerings.
2. Technical Data
We collect the following technical data:
- Browser type and version
- Device type and operating system
- IP address and location data (if enabled)
- Usage data (e.g., time spent on the site, pages visited)
Why we collect this data:
- To ensure the website functions correctly.
- To analyze site performance and improve the user experience.
3. Cookies and Tracking Technologies
Cookies store information about your preferences and activity on the site. Analytics cookies help us track website usage.
Comments
If users leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.
Media
If users upload images to the site, they should avoid uploading images with embedded location data (EXIF GPS) as this information can be accessed by visitors to the site.
Contact Forms
Data submitted through contact forms is collected to address customer inquiries. We retain this information for 6 months for customer service purposes but do not use it for marketing purposes unless explicit consent is provided.
Cookies
The following types of cookies are used on our website:
- Necessary Cookies: Enable core functionalities like security and accessibility.
- Analytics Cookies: Track user behavior on the site.
- Advertising Cookies: Support marketing efforts by displaying relevant ads.
Users can manage cookie preferences through their browser settings.
Analytics
We use Google Analytics to track website traffic and user behavior.
Who We Share Your Data With
We share your data with the following trusted third parties:
- Payment Processors: Stripe and PayPal.
- Shipping Providers: To ensure timely delivery of your orders.
- Analytics Providers: Google Analytics.
We ensure these third parties comply with data protection laws and handle your data securely.
How Long We Retain Your Data
- Order Data: Retained for 7 years for tax and legal purposes.
- Contact Form Submissions: Retained for 6 months.
- Analytics Records: Retained for 12 months.
- Inactive Accounts: Personal data is deleted after 24 months of inactivity.
What Rights You Have Over Your Data
You have the following rights:
- Access: Request a copy of your data.
- Correction: Update inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data.
- Data Portability: Receive your data in a structured, machine-readable format.
- Withdraw Consent: Opt out of marketing communications at any time.
To exercise your rights, please contact us at [email protected].
Where Your Data is Sent
All data collected by Zestiny Farm is primarily processed within Australia. However, we use Mailchimp for email marketing purposes, and data related to email subscriptions is stored on servers located in the United States. Mailchimp complies with international data protection regulations, and we ensure your data is handled securely. For more information, refer to Mailchimp’s Privacy Policy.
How We Protect Your Data
- SSL encryption for secure data transmission.
- Regular security audits and updates.
- Staff training in data protection protocols.
What Data Breach Procedures We Have in Place
In case of a data breach:
- We will notify affected users within 72 hours.
- Steps will be taken to mitigate any risks.
- Reports will be filed with relevant authorities as required by law.
What Third Parties We Receive Data From
We may receive anonymized data from marketing partners for targeted advertising. This data does not include personal information.
What Automated Decision Making and Profiling We Do
We may use automated systems to recommend products based on your browsing and purchase history. Users can opt out of profiling by contacting us.
Industry Regulatory Disclosure Requirements
Zestiny Farm complies with all applicable data protection and consumer rights regulations. For more information, please contact us.